Can I re-sell your prints on my own website?

The short answer is, no! You may not re-sell images. Images are sold strictly for personal or business use only. Images are allowed to be printed and displayed in a home or commercial office building, but images may not be printed and sold in a physical store nor on any website such as Etsy, Amazon, or eBay. Images may be used on personal or business websites however, photo credit must be provided either on the image or immediately below the image. All images are Digimarc digitally encoded and illegal online sales is strictly enforced.

Are my payments secure?

Yes. Your online payment is encrypted and secured through the services of Stripe. Complete details about Stripe’s security and its Privacy Policy can be found here:  https://stripe.com/privacy

How quickly can I download my images?

Customers can download their image(s) immediately after their payment has processed either through the link on their customer profile page or via the confirmation email they will receive.

How many times can I download my images?

Customers are allowed to download each image up to three (3) times. Thereafter, the link will expire.

How long are the download links active?

The download links never expires so you can download an image today, next year, or next century. However, after you’ve reached your maximum download limit, the link will expire.

Do you take special requests?

Unfortunately, time does not permit Frank to accept special request commissions at this time, as Frank is a full-time property photographer. However, if you do see an image on Frank’s website that you would like transformed into an oil painting, watercolor, or mixed media image, contact Frank and he’ll see what he can do.

Do you offer refunds?

Unfortunately, no. Downloaded images cannot be refunded however, details regarding each digital image is provided along with suggested maximum print size. Customers may move their mouse/curser over an image to see a magnified and detailed view of each image before deciding to purchase.

What is the clarity of the images?

The pixels and dots-per-inch (dpi) for each image is detailed at the bottom of every page, along with the suggested maximum print size. Most all images can be printed slightly larger than the recommendations without issue. Frank has upgraded his cameras over the years so the images taken from 2003 to 2006 should not typically be printed larger than 11″x14″. Images taken after 2006 can be printed as large as 48 to 60-inches wide or larger, but most online printing companies will advise if they foresee any issues.

Do you provide printing services?

Not at this time, but Frank has a list of companies that he highly recommends using. Eliminating “the middle man”, and with you working directly with a printer of your choice, will save you hundreds of dollars in the long run.

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